Hi,
Laptop: Dell XPS Studio 1640
OS: Win 7 x 64 (Service Pack 1)
Issue: No sound - both headphones or internal Speakers. the Task bar icon says no audio devices are installed. the IDT audio driver says its not installed.
1. Task bar Icon: Say no audio output device is installed.
2. Device Manager : i can see the card listed but cant install/update the drivers or update any. its gives the error of access denied.
3. When trying to Update/Install IDT Audio Drivers - Error Occurs - Access Denied
4. When i try to install the drivers from Dell Resource CD - the hardware doest not support the driver being installed
Can anyone please help me how to get my sound back. It seems to be like Sound card Driver issue but i am not able to Install or find the right thing to do.
thanks alot for your time, Hoping to hear from you soon.
Regards,
Zaid