None of the mics in the studio work with our new Latitude E6320. We've tested mics with mono plugs, stereo plugs, cheap headset mics, and expensive studio mics and none of them work or show a signal in the Windows "Recording Devices" "Jack Mic" setting.
This model has a single jack that is supposed to be a combination microphone headphone jack, but it appears to work only as a headphone jack.
Every mic works fine when we plug into the separate mic jack on the dock, but naturally I'd rather not log a dock around.
Has anyone run into this problem and have a fix? (I have already spent hours reloading drivers and talking to Dell "Gold" tech support but with no luck.)
Thanks,
JJ