Looking for some up-to-date solution please on this issue.
I have seen this related issue in the post below.
Thread:
http://en.community.dell.com/support-forums/laptop/f/3518/t/19426589.aspx?pi239031352=4
Some background info. I have a Dell XPS L702X running Win7 and I upgrade my BIOS from A14 to A19 a while back. Just in the last week I had to re-format the HDD and installed the OS and drivers using the system disks. The system recovery USB stick I made previously did not work. After the OS install I loaded the drivers in the sequence listed below.
Dell XPS L702X Driver Installation Order
1) Dell System Software
a. Version 7.0.3,A03 (File: R282538)
2) Intel Chipet Drivers
a. Intel Huron River (HM67) (File: R289307)
b. Intel Mgmt Engine Interface (File: R292317)
3) USB 3.0 Host Controller Driver
a. Renesas USB3.0 Host Controller Driver Version 2.1.27.0,A03 (File: USB3_Renesas_W7_A03_Setup-61X2W_ZPE)
4) Ethernet Controller Driver
a. Realtek RTL8111EL Ethernet Controller Driver - Version 7.048.0823.2001,A02 (File: LOM_Realtek_W7_A02_Setup-G6XW2_ZPE)
5) Intel Matrix Storage Manager
a. Intel Rapid Storage Technology Driver – Version 10.1.2.1004,A01 (File: R301364)
6) Nvidia Video Driver
a. nVIDIA Geforce GT 550M/GT 555M Graphics Driver – Version 8.17.12.6959 (File: W74_A09_Setup_4GPJW_ZPE)
7) Wireless Lan Card Driver
a. Intel Centrino Wireless-N 1030/Advanced-N 6230 Driver – Version 15.2.0.19,A02 (File: WLAN_W784_A02_Setup-37PPD_ZPE)
8) JMicron JMB389 Card Reader
a. Version 1.00.64.1,A01 (File: JMicron_W7_A01_Setup-W68J2_ZPE)
9) Synaptics Touchpad
a. Version 15.3.22.0,A01 (File: Input_Synaptics_W7_A01_Setup-W2TF8_ZPE)
10) Realtek Audio Driver
a. Tried to Install Realtek ALC665 Audio Driver Version 6.0.1.6449,A05 (File: RLTK_W7_A05_Setup-J3VMR_ZPE) - This version didn’t work properly .
b. Had to install Version to 6.0.1.6312,A04 (File: R300326)
11) Bluetooth Driver
a. Intel PROSet/Wireless Bluetooth Software, 6230 Bluetooth 3.0+HS Application – Version 1.0.81.20601,A04 (File: 32FTC_A04_ZPE)
12) Dell Quickset Driver
a. Version 11.0.22,A04 (File: APP_Quickset_W7_A04_Setup-54X1W_ZPE)
13) Web Cam Driver
a. Quanta H.264 Integrate Webcam Driver – Version 1.0.1404.1005,A00 (File: R277344)
14) Motion Sensor Driver
a. ST Microelectronics DE351DL Motion Sensor Driver – Version 1.00.00.15,A01 (File: R292318)
My issue is with the Dell Realtek Drivers. As you can see from item 10a above, I tried to install the latest version (A05) but when I did so I lost the headphones in my Playback devices, it only listed the speaker. The mic also disappeared in Recording devices. When I uninstalled the A05 version and installed A04, I was able to select in the advance settings to use two different audio streams then the headphones and mic re-appeared. My problem is prior to having to reformat my HDD, I was using the A05 version and it seemed to automatically split the two audio streams as I had in my playback devices both the speaker and headset listed separately as well as the mic in the recording devices which is my ultimate goal.
I purchased Creative Soundblaster X-FI MB with my laptop. Unfortunately I did not receive the installation disk so I had to buy a newer version as I thought that might help with the issue. I purchased the Creative Soundblaster X-FI MB3 and tried installing that, but that did not help and also did not show as a tab in the Realtek console like the original version did. When I installed it and it’s audio drivers, it just created a separate speaker for Creative in my playback devices.
How can I get my Realtek Audio Driver to upgrade to A05 and work correctly with my SoundBlaster software and show the headphones/mic in the Playback/Recording devices. As I stated, this was working properly prior to reformatting my HDD and reinstalling everything. Please advise. Any suggestions would be appreciated. Thank you.
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Having issue with Dell Realtek Driver R2.65 for XPS L702X
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