Hello,
The touch sensitive media buttons above the keyboard on my Studio XPS 1647 stopped working the other day. When I tried to turn my laptop back on the computer beeped a few times and the screen flashed a few solid colors and then went black. I had to turn the laptop off and on again and it booted as normal except the media buttons stopped working. They do not light up or respond to touch.
I have restarted the laptop, updated the Dell QuickSet drivers and the BIOS and nothing has fixed it. According to this post the media buttons need to be replaced. How can I do that and where can I buy the parts needed?
Thanks,
Mark