After trying (and failing) to use an external microphone with my Dell Latitude E6530, I contacted customer service. After over an hour of back and forth, it was decided that in it's effort to make a jack that doubled as both a headphone jack and a mic jack, Dell succeeded in making one that only functioned as a headphone jack unless you bought a separate adapter. When I go to "recording devices", my mic jack lists as "unavailable" the IDT control panel offers no help either. Is there any way to make this jack available or has Dell pulled another low trick to nickel and dime consumers?
↧