Hello community,
I installed Windows 8.1 on my Latitude E6420 and I can get the sound to work. I installed the drivers available for Windows 8 but it doesn't play any sound. The only thing that works is streaming through a browser (for exemple youtube). When I test the "Speakers / Headphones" device it gives me a "Failed to play test sound." but the "Communications headphones" device is working with no problems.
I can't enable the "Speakers / Headphones" device because it crashes other applications (Lync 2013) so I have to keep it disabled.
I look the web for similar problems and it all points for the drivers of the Video card (!)
Is there a driver release planned for this model? Or I can't use the latest software in this model?