Hi.
I have a 4 year old Dell Latitude E6330. My workplace (Weizmann Institute) preferably purchases Dell and my problem is actually a bit of a surprise to our IT staff.
My computer has worked beautifully until now. I made the "mistake" of upgrading my computer to Windows 10. The audio (both speakers and headphones) stopped working. IT staff (both work and Microsoft) looked into it for me and confirm that my drivers are up-to-date and functioning. The problem I was told by both IT help-desks is that Dell has not updated their laptop software to be compatible with Windows 10 (at least for the Audio system). Dell, you went to the trouble to make a computer that lasts longer than your competitors , but don't upgrade your drivers to allow these older computers to be used properly - It is only 4 years. I am quite disappointed to be frank.
Is there any chance that you good people on this forum can help me?
Thanks
Daniel