hey,
I recently bought a dell Inspiron 14z (5423) with the i5 3317U 3rd gen processor and windows 7-64 bit - 8g RAM and an AMD video card etc etc.
when the computer came, the sound was working. but now it is not, and after trying to trouble shoot, installing drivers etc i reset the laptop to factory settings. this did not fix my problem, there is still an x in a red circle by the volume control AND i get the "No audio devices installed" when i look at playback AND recording devices.
BEFORE I RESET TO FACTORY SETTINGS: i kept getting the error message saying my hardware was not compatible with the driver i was trying to download - i tried downloading this driver ftp://ftp.dell.com/Pages/Drivers/inspiron-14z-5423.html#Audio
please help!
EDIT:
I just tried to download the driver from that link and got this message
"The hardware detected is not supported by this IDT software package. The install will be aborted."