Hi, I got a new dell xps 15 2016 so model 9550 and evry time I am watching a video and I want to increase or decrease the brightness the audio bugs and crackles .Its very annoying, ive looked online and ive tried everything ,but nothing works.The problem happens when I press on the brightness button for a long period but when do short presses the audi doesnt bug.
Second problem is when I am gaming (mostly gta 5) the audio is so bad , worst then in the first problem , its loud and very annoying ,its bugs a lot , and the crackling hurts my ears , im scared that it could affect the speakers.If I put on headphones the problem is still the same so it cant but a speaker problem.
PLEASEEE HELP