Just purchased a refurbed 5368 2 in 1. The audio begins normal then over the course of 5-10 secs fades to soft.
Things i have done.
1. Updated all drivers (bios, audio and so on) from dell website and in different configurations doing so with reset to factory config after doing so ( not a big deal as new machine and have nothing i need to save till i know audio works). up to date on all windows also.
2. gone thru all available realtek driver upgrades.
3. done everything i could try in the audio faq/recent solutions here, for ex communications tab change to do nothing , and all the other suggestions. ie all the suggested solution for issues 1-2 for 53xx
Now to the drivers. per the suggestion here . when i go to load the "high definition Audio" driver here is what i see. Sound video game... , 2 choices intel display audio and realtek audio. chose real tek, go thru list till 6, show compat.. is checked, only choice is realtek . per NOTE uncheck , now long list of manufacturers, see no "High Definition Audio" in manufacturer list so chose microsoft and look in "model" , list there which includes "high Definition Audio Device" . Chose this one and get warning, loaded anyway, restart and have error. "no audio device installed"
Not sure what else to try
another thing
somewhere thru the doing all this, using one of the later sets of realtek drivers, i got to the point the headphone speakers worked well and if i plugged in headphones and unplugged, the main speakers would work again after the fade. Would work till i close out of music program or streaming site and relaunched, at which point would do the headphone trick again.
From looking around it makes me think this is most likely a realtek driver issue as i see other instances recently on different manufacturers.
Any help appreciated,
Thanks Tim