I recently bought an new dell laptop from dell and the headphone jack wasn't working I was going to upgrade to a better model but I got the run around for about 5 days and now that its over 30 days old oh yea my NEW laptop is 34 days old they refuse to help however if customer care would've helped me or even called me when they scheduled a return phone call this wouldn't have even happened!!!! So upset still trying to fix this issue Michigan
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