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Dell 5548 speaker volume fluctuates, Headphone Jack tight and no webcam response

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Hello Jimco,

I have a Dell 5548 with a 1080p touch screen, Core i5 &12GB of Ram. After updating to windows 10 I have had a number of issues with this laptop.

1)The most annoying of all is that the speaker volume fluctuates from high to low at any given setting which is extremely frustrating. One time its loud then all of a sudden it reduces then a few seconds later its up again. Is this a hardware issue or a software issue as this didn't happen on windows 8.1?

2)The Headphone Jack is too tight. If I try too insert any earphones or headphones it will go in to a certain degree then i have to apply force but it still wont go in. If i try to apply more force it seems that it will break as there is a creaking sound. sound from the speakers isn't fine and i cant even use earphones :(

3) My laptop has a real sense camera and it just stops using its infrared sensors or depth sensors when setting up windows hello. It tells me to place my face in the centre of the screen and then no response even though i can see what the webcam is showing me. 

I hope you can answer my questions as it would be much appreciated.

Thanks!


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