So I'm new to this forum stuff, so apologies if I've posted in the wrong area.
I have been having some issues with the microphone input on my Alienware M14x R2 since upgrading to Windows 10. I can use any headsets with mics that I have, it doesn't recognise any voice or sound. I have used the Windows troubleshooter and it says the device is working properly and the driver is up to date.
I obviously didn't believe this so I uninstalled and reinstalled the drivers from the Dell website (found the link on the Microsoft website). This enabled me to use the Sound Blaster Control Panel but still no luck even after turning off the CrystalClear enhancement.
I went onto the dell website and ran their tests. This, for some reason, allowed me to hear a very faint output from my mic jack, but not the microphone array jack.
i then done an Echo/Sound Test on skype with my headset connected into the mic jack, but no output from this.
Anyone have any ideas to help me try fix this? Or am I out of luck and have to get a repair, I'm out of warranty :(