Hi,
I got a new Dell Latitude E5550 laptop at work two weeks ago. Everything worked perfectly, except that the jack of my headphones seemed to pop out quickly, but that wasn't much of a problem. But now, since two days, when i plug in my headphones, the internal speakers of the laptop keep playing, and no sound is produced by my headphones. I checked the Sound Manager and it doesn't detect when i plug in my headphones.
I checked if an other type of headphone would work. Those were detected and worked perfectly. I also checked if my current headphones would work on my smartphone, and that worked as well. So the headphone (JVC) can't be the problem. The only problem seems to be the detection of this specific type of headphones by my laptop.
I already installed several new drivers and updates and checked the support page of Dell, but this didn't fix it. I just think its really strange that my headphones used to work on this laptop, but suddenly not anymore.
Can somebode please help?