Hi
My Dell Inspiron 3521 Windows 8 has lost audio and I'm unable to open any of my apps and files. I suspect that this happened when I was trying to remove malware with YAC. I must have selected something that corrupted all my files and apps.
I've tried various methods of fixing this problem which are all on this forum, but none are helpful. Many solutions require me to either go to PC settings or to Dell Recovery which crash whenever I open them. I do not have the option to restore factory settings when I reboot either by pressing F8 , F12 or when I do the "shift key and restart" method. Is there any other way to remedy this problem? It's really frustrating.
Thank you.