hi,
From the first day I've had this laptop there has been problems with the audio output. I recently updated to windows 10, this had no effect. I've tried uninstalling the realtek HW audio codec and downloading different versions of it, but this also had no effect. I love this laptop and other than this, it's been perfect, but this bug is really annoying and it will be important for earbuds to work for me when I move into my dorm for college.