Hi Everyone,
I am definitely not a tech wizz by any means and this has therefore been causing me challenges for the past year or a little less. I got my new Dell and everything was okay until I downloaded a Microsoft update that caused the sound to stop working completely and now I get the above message and have the speaker with a little red cross by it on my desktop. I went back to restore the system but unfortunately the restore point prior to the update no longer exists.
I have tried uninstalling the IDT audio and that didn't work, I have tried re-installing it (prompted by Dell System detect) and that didn't work...and dell originally came out and changed the motherboard and that also didn't work so it is not a hardware problem!
Honestly, HELP would be much appreciated!