I'm running windows 8.1 64-bit on an XPS 15 9530 and am trying to install an audio driver.
So i have a .exe file which installs a driver for an external audio device, but it does not install it.It should install and register a .dll file in the system32 folder but after installation the .dll doesn't show up in the system32 folder. I tried it on a different laptop (windows 8.1 64-bit as well) and there it does work. So it must be a laptop issue.
I also tried running as administrator, starting windows in safe mode and to manually add the .dll and register it with the regsvr32 command but no success. Any suggestions or fixes?
Another possibility could be that as I connected the device before the correct driver was installed (because I thought installation was successful), windows searched for a compatible driver itself. It did find a `compatible´ driver (standard usb), so maybe it uses this as the go-to driver and therefore does not use the manually added driver (with regsvr32 etc.). How can I remove the history of this action, so it´s like I just connected the device for the first time?