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[newbie] Dell Audio and Realtek Audio Manager

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Hello world!

Just a few days ago I bought my first Dell: it's an Inspiron 15 3537. So far so good. Installed Windows 7 64-bit and a few drivers, including Realtek ALC3223 High-Definition Audio Driver. Now, the sound is perfect when it's from the speakers, but whenever any sound plays on the headphones (the laptop has one combo jack), it is very loud and there is an unpleasant background noise. If there are no sounds playing, after a few seconds, the background noise stops. (edit) The soft noise stays the same regardless of volume and does not grow louder if the volume is turned up.

I tried adjusting things from the Sound menu, searched for solutions online and my best bet would have been accessing the Realtek audio manager.

But after installing the latest Realtek driver, I only get Dell Audio, and it's not much help. Searching for Realtek in the control panel or in the folders only leads to Dell Audio. Here, I found out why the weird hissing in the headphones stops when no sounds are played, but I cannot find anything to make the background noise go away:

What the Dell?... While I hoped for something like this (taken from the internet):

So, can anyone tell me why my laptop gets Dell Audio when I install the Realtek driver? Can I get the "non-Dell" Realtek Audio Manager on my laptop? And any suggestions to lower the background noise from the headphones?


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