Hello there, just wanna ask for some advice because i have no idea wha to do...
1 year ago i bought m17xr5 laptop (2013 model) with sound was everything without problem. But 3 days ago i installed last drivers from Dell support page and after this i lost my bass in songs, games etc... Have no idea what happened, because i tried install again back my old drivers - same problem. From old WIN x64 US ultimate tried install W8.1 Pro - still same problem (checked with windows default drivers, checked with last driver for 8.1). So i looked at some pages and found this: ePSA
http://en.community.dell.com/support-forums/laptop/f/3517/p/19351382/19768710#19768710
So i tried this through epsa, everything was ok, but when i tried check that choice "perform quick audio check" so i did not hear any beep sound. The weird is in windows i can normal listen music, play games or watch movies, but i still without bass.
Is subwoofer btw in this model of laptop or not? 'cause i downloaded owner's manual and i found just how to remove speakers but no subwoofer.
In settings for sound i've got normal Realtek High Definition Audio - configuration - stereo, because if i try 5.1 settings i can hear just left and right speaker but subwoofer no