Loud Buzzing from External Speakers

December 14, 2016, 9:57 am

≫ Next: E6430 internal speakers no sound but headphones OK

≪ Previous: XPS 13 9360 : Maxxaudio pro doesn't work anymore !

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New Inspiron 17 7779 2-in-1 with combined audio port and Waves MaxxAudio

Logitech Z130 powered external speakers.

I have noticed, if I have external speakers connected and playing music, the sound works fine except for the volume fading in and out.

But a situation has developed where if the music stops or I pause it or shutdown the player, the speakers will start producing a loud static type sound about 30% if the time.  It sounds like what might happen if a speaker was being plugged in but not yet completely seated.

Muting the sound does not cause this.

It is very annoying and means I cannot leave the system playing music if I go out of the room.

Since I have been checking the sound fading situation, I have the latest drivers.  When I plug the speakers in the popup appears and I select medium external speakers.  No problems with this part of the operation.

This could be related to just these particular speakers but I have no other wired external speakers to test.  Limited testing with headsets does not appear to exhibit the problem, but of course, they are not powered...

I am thinking, the utility which sets up the combined audio port for different devices is somehow loosing contact with the plugged in device and allowing those connections to be changed.  Resuming the music stops the noise immediately it does not reoccur during play.

If I am correct, this would appear to be a driver of whatever sets up the combined audio port.. 

Any thoughts?

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E6430 internal speakers no sound but headphones OK

December 14, 2016, 2:32 pm

≫ Next: Dell Inspiron N7110 connected to TV via HDMI: screen works, sound only on PC

≪ Previous: Loud Buzzing from External Speakers

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Never had any issue with sound before. Suddenly the speakers on E6430 don't work but headphones still do.  Booted using f12 key and it passed sound test.  Swapped boot drive from Win10 and inserted Win 7 drive with same results.  I guess the speakers are OK but the sense pin doesn't work. Software is up-to-date. So now what?

Dell Inspiron N7110 connected to TV via HDMI: screen works, sound only on PC

December 14, 2016, 3:49 pm

≫ Next: Inspiron 5567

≪ Previous: E6430 internal speakers no sound but headphones OK

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When I connect the Dell Inspiron N7110 with a HDMI cable to a Sony TV, screen shows but sound is played via the computer only. This is since Windows 10, with Windows 7 + 8 it had some quirks (we always had to switch off sound enhancements first to get it working, but it worked).

This is what I checked/tried:

Device manager: uninstalled both drivers at Audio -input and output, and also System Devices/High Definition Audio Controller, all is reinstalled after a reset

Display adapters: there are 2. Intel (R) HD Graphics 3000 and NVIDIA GeForce GT 525M. Removed the Intel driver, which is reinstalled after a reset.

Also tried to switch off each; switching off the Intel does not change anything; switching off the NVidia stops displaying the picture on the TV as well.

It does not matter if the display is on the TV only or stretched on laptop + TV (2 screens). I can however not duplicate the screen - this does not show anything on TV when chosen.

 One remarkable thing:

On starting the NVidia installation program, it DOES show correctly HDMI: SONY TV XV . You can then press a button from there which opens the Windows Sound configuration screen where it only shows the icon of the internal speakers (yes right mouse option Show Disabled devices and Show Disconnected devices are both checked).

 

The problem can not be the HDMI cable. I've connected several other brands of laptops and they all work. Basically, as soon as I connect the HDMI cable, the SONY TV icon appears as a sound device. With the Dell, it does not.

 

I've checked

en.community.dell.com/.../19543436 but that basically doesn't bring me further.

 

I suspect the presence of 2 graphic cards is the problem somehow although a HP I tried does also have both and there it works. I am currently out of options. What more can I do to get this working?

Inspiron 5567

December 16, 2016, 10:55 am

≫ Next: No sound in my lap top

≪ Previous: Dell Inspiron N7110 connected to TV via HDMI: screen works, sound only on PC

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Folks

I purchased a new Dell inspiron 5567 i5 7th generation.

Unfortunately i cannot hear any audio from the speakers, I can hear it from my headset after plugging in the same and selecting the input option in maxxaudiopro.

I have updated all the drivers via automatic windows update.

Looking for your help and advice to rectify the same.

Thanks

No sound in my lap top

December 16, 2016, 9:58 am

≫ Next: Dell Inspiron 15 volume button is (almost) useless

≪ Previous: Inspiron 5567

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No Audio output device is installed

Dell Inspiron 15 volume button is (almost) useless

December 17, 2016, 10:07 am

≫ Next: Can I connect my Dell XPS L322x to my bluetooth speakers? On windows 10

≪ Previous: No sound in my lap top

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I just bought a 2016 Inspiron 15 touchscreen laptop one month ago.  However, the volume button on the side changes the volume on the display, yet when I have an application such as spotify or youtube opened up, the only way I can change the volume is by changing it on that application.  It is essentially like my computer is either at 100 volume or muted, yet the display reads all values in between.  If it is even on 2, it is essentially on max volume for the desktop.  If I have my volume enabled(not on mute), I can change it fine by moving the dial on spotify and so forth, but its an inconvenience especially when I'm currently doing a design project or homework and I need to turn down the music.  I've updated all my audio drivers and my laptop is up do date.  I have checked the volume settings and have seen nothing out of the ordinary.  Please let me know of any suggestions.  Thanks!

Can I connect my Dell XPS L322x to my bluetooth speakers? On windows 10

December 18, 2016, 2:46 pm

≫ Next: inspiron 15 3542 no audio sound headphones and speakers, drivers ok

≪ Previous: Dell Inspiron 15 volume button is (almost) useless

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At the moment, I can connect to my speakers, but I don't see any option to play anything through them? With my current software and hardware, am I abe to do so? And if not, is there anything I can download so this is possible?

I read somewhere that I might have a 'bluetooth adaptor' but I cannot seem to find in my software any sign of this. 

Any help would be greatly appreciated.

Thanks

inspiron 15 3542 no audio sound headphones and speakers, drivers ok

December 20, 2016, 12:00 pm

≫ Next: inspiron 15 3542 no audio sound headphones and speakers, drivers ok

≪ Previous: Can I connect my Dell XPS L322x to my bluetooth speakers? On windows 10

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i formatted my computer due to unmountable disk error, and reinstalled win 10, now i dont have any audio,

• i have downloaded the right realtek drivers, and made sure to switch between generic and others,
• finally i did an audio test from the epsa(pre assessment tests)  and no sound,
• after i removed the speakers and reinstalled to check shaky connection still no sound.

i am at my wits end and can't access any info to help me, so  some help is greatly needed thank you 

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inspiron 15 3542 no audio sound headphones and speakers, drivers ok

December 20, 2016, 1:51 pm

≫ Next: inspiron 15 3542 no audio sound headphones and speakers, drivers ok. pls urgent

≪ Previous: inspiron 15 3542 no audio sound headphones and speakers, drivers ok

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i had to format my hard disk after having an unmountable disk error, and reinstall win 10

after installation my sound stopped working 

• i installed realtek drivers, switched to generic and back still no sound even tho in playback devices it shows that sound is coming through
• i did a epsa audio test from bios and recieved no sound 
• i opened up the laptop to disconnect and reconnect the speakers but still no sound 
• also my left speaker had stopped working before re installation, and the audio jack has a bit broken off exposing the metal stick(i dont know maybe this is a problem)

pls i'm at my wits end as ive searched for all information and they not working, i would appreciate any information i can get, thanks in advance for any help, its also hard to get help as i live in west africa, also i'm a student can't afford to change laptop over sound

inspiron 15 3542 no audio sound headphones and speakers, drivers ok. pls urgent

December 20, 2016, 1:54 pm

≫ Next: no sound from head set

≪ Previous: inspiron 15 3542 no audio sound headphones and speakers, drivers ok

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i had to format my hard disk after having an unmountable disk error, and reinstall win 10

after installation my sound stopped working 

specs win 10, i3, realtek sound

• i installed realtek drivers, switched to generic and back still no sound even tho in playback devices it shows that sound is coming through
• i did a epsa audio test from bios and recieved no sound 
• i opened up the laptop to disconnect and reconnect the speakers but still no sound 
• also my left speaker had stopped working before re installation, and the audio jack has a bit broken off exposing the metal stick(i dont know maybe this is a problem)

pls i'm at my wits end as ive searched for all information and they not working, i would appreciate any information i can get, thanks in advance for any help, its also hard to get help as i live in west africa, also i'm a student can't afford to change laptop over sound

no sound from head set

December 21, 2016, 2:15 pm

≫ Next: On a DELL E7470 the Intel AC-8260 won't give me audio headset functionality for my phone

≪ Previous: inspiron 15 3542 no audio sound headphones and speakers, drivers ok. pls urgent

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I get sound from headphone jack for 5 seconds then nothing. Sound comes back on laptop speakers by unpluging jack ; repeat. Also, keyboard froze! only on screen keyboard werx. SLOW!

On a DELL E7470 the Intel AC-8260 won't give me audio headset functionality for my phone

December 22, 2016, 2:47 am

≫ Next: Inspiron 13 5368 2-in-1 High Definition Audio Device in Device Manager - no available driver

≪ Previous: no sound from head set

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Hello,

 

I am trying to use my laptop(DELL E7470) as a headset for my phone's audio.

I have a AC-8260 adapter with 19.10.2.1 driver version(the latest I found on Intel's website)

When I double click on my phone in bluetooth connected devices I see only

-Browse Remote Folder

-Send File

-Play music

-Synchronize PIM DATA

 

The phone I have is a xiaomi redmi note3 which works as expected with my old Dell laptop.

After this response :  it seems that I don't have the HSP profile.

Is there any way to enable it?

Thank you

Inspiron 13 5368 2-in-1 High Definition Audio Device in Device Manager - no available driver

December 22, 2016, 4:28 pm

≫ Next: JBL headset

≪ Previous: On a DELL E7470 the Intel AC-8260 won't give me audio headset functionality for my phone

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The AUDIO FADE PROBLEM is an issue with this laptop and I am wondering if it is related to the above.

I have upgraded to the latest BIOS and drivers using the Dell Product Support pages.

Every other day I have to reinstall the Realtek Audio Device to get audio from streaming media.

The current Driver Version is 6.0.1.7908 from Realtek Semiconductor Corp. Date 12/08/2016 which is what it defaults to upon reinstall.

I suspect that for whatever reason Dell has not yet come up with a fix. Has it something to do with the fact that although I bought the laptop new, it had been upgraded from Windows 8 to 10? (A fact that I only discovered later)

 

JBL headset

December 26, 2016, 11:32 am

≫ Next: Sound issue on speakers/headphone

≪ Previous: Inspiron 13 5368 2-in-1 High Definition Audio Device in Device Manager - no available driver

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I bought a set of JBL E50BT wireless head set and can't get it to connect through the bluetooth set up. I got it paired or so it says on the set up page but its not working. I can get it to work but after installing then uninstall it but only sometimes.

Sound issue on speakers/headphone

December 28, 2016, 10:05 am

≫ Next: Inspiron 13 7000 Series - Headphone Jack doesn't work.

≪ Previous: JBL headset

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Hi, i am using Dtell inspiron N 5110.Sound drivers are correctly installed and i am able to listen audio in built in speakers in laptop.

but i am unable to listen audio while plugging pin of speakers/headphones.

anyone please guide????

i am using win7 64 bit and installed sound drivers from dell.com

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Inspiron 13 7000 Series - Headphone Jack doesn't work.

December 28, 2016, 9:13 pm

≫ Next: XPS 13 9350 static noise

≪ Previous: Sound issue on speakers/headphone

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We just purchased.  We play audio but when plug in headphones playback still comes over the speakers.  After trying different headphones - we still get same result.  Does anyone have a solution?

XPS 13 9350 static noise

December 29, 2016, 3:42 pm

≫ Next: Alienware 17 R4 - Realtek device has disappeared

≪ Previous: Inspiron 13 7000 Series - Headphone Jack doesn't work.

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Hi,

I have been experiencing static noise on my 3.5mm port. It starts immediately after selecting what type of audio device I've plugged in. I've tested it with different headphones and can even hear the static noise when closely listening to the built-in speakers. It's not overpowering but annoying. I've updated the audio drivers and the bios.

Thanks for your help,

Iso

Alienware 17 R4 - Realtek device has disappeared

December 30, 2016, 10:32 pm

≫ Next: XPS 13 9360 Audio Lags, Power Management Issue?

≪ Previous: XPS 13 9350 static noise

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Today I was connected to the external Alienware Graphics Amplifier, when suddenly the screen went black and the fans on the external graphics card revved to full blast. I had to disconnect the cable and hard power down the laptop, and when it came back up, the computer was no longer detecting the internal Realtek Audio chip. I attempted to reinstall drivers, and when that didn't work, I performed a fresh install of the OS from Windows Installation Media, including formatting the boot drive and then installing Windows 10. I've installed the drivers, reset the CMOS, and inspected the BIOS for any settings relating to the sound chip but can find none.

Are there any tips on resolving this issue before I reach out to warranty support? I've had this computer less than a week and would like to try to get it resolved without waiting for someone to come out and replace the motherboard.

XPS 13 9360 Audio Lags, Power Management Issue?

January 1, 2017, 12:51 pm

≫ Next: Dell Inspiron 3537 internal mic not working

≪ Previous: Alienware 17 R4 - Realtek device has disappeared

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I just purchased an XPS 13 9360 with the i5/8GB/256GB SSD configuration, running Windows 10 Pro.  The laptop is exhibiting an issue where if there are no sounds played for 30 or seconds or so, the next sound is delayed by about 2 seconds.  For example, when a UAC prompt appears, the sound will happen 2 seconds after the dialog box appears.  If there is already a sound playing (i.e. music in the background), then the sound will not be delayed. It seems like there is a power management issue and it takes the sound card a few seconds to "wake up" after a period of inactivity.  This also causes issues with certain web video players.

I have updated the BIOS to the latest 1.2.3 version, and also re-installed the audio driver using version 6.0.1.7989, A02 from the dell site. Any further suggestions on how to remedy this?

Thanks!

Dell Inspiron 3537 internal mic not working

January 1, 2017, 2:10 pm

≫ Next: I can't connect Dell XPS L322x to my bluetooth speakers? On windows 10

≪ Previous: XPS 13 9360 Audio Lags, Power Management Issue?

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When I listen to my internal mic on my laptop I cannot hear anything but scratching or tapping on the laptop next to the mic. Is this a driver problem or do most of these models have this issue? Also there is no mic input on this type of Inspiron I was wondering if there is a way of using cellphone headphones as a mic and headphones at the same time? Or do I have to get a usb microphone?